Major law firms such as Squire Patton Boggs and Ogletree Deakins, the legal departments of global law firm companies such us Daimler and leading organizations such as The European Central Bank and the Rockefeller Foundation have engaged us to address complex challenges.
We support business development by providing intelligence about companies likely to need legal advice and consulting services. Using MindPeer, business development analysts can monitor vast quantities of unstructured data and send opportunity alerts to partner. That way, partners can give timely, compelling pitches, and win new client work.
The rapid evolution of technology means that Knowledge Management professionals need to continuously update their strategies and knowledge management capabilities. Mind-Alliance accelerates digital transformation by analyzing processes and by finding ways to increase productivity and accelerate the flow of relevant information.
We improve research workflow automation so research service teams can handle more requests with the same number of analysts. We also increase the utilization of subscription content sources by integrating the data they offer into information products used by business development, marketing, and attorneys.
We analyze the needs of each practice area and industry group for business development research and the supporting knowledge systems. We then provide a mix of software and services to ensure that attorneys and BD teams get the information they need faster and with less effort.
We support the digital transformation of processes in legal departments, especially in the areas of research support, knowledge management, and data management. We also provide training workshops that bring stakeholders together so they can jointly analyze their processes and find opportunities to improve them. This facilitates buy-in to changes in processes and systems.
Global consulting firms want their employees to be know the latest technology and industry trends so they can engage knowledgeably with clients. Mind-Alliance helps consulting firms provide personalized intelligence to all employees, at scale.
For global companies, studying the innovation landscape requires a great deal of research. Mind-Alliance makes it easy for executives to monitor topics of interest, request markets, companies and technologies, and spot the most relevant conference events — without repeating studies already undertaken by other parts of the company.
Scott D. Bailey - Global Director of Research Services, Squire Patton Boggs
Each year, attorneys and business development staff email thousands of research requests to the Research Services team at Squire Patton Boggs. Since requests are authored in unstructured natural language, it is difficult to categorize them, automatically suggest analytical resources, or see patterns in requests over time and anticipate rather than respond to requests.
Using a variety of tech-enabled approaches, Mind-Alliance helped the Global Director of Research Services develop a taxonomy of research request types. Analyzing a corpus of research requests surfaced meaningful patterns in the data. These insights are now enabling the department optimize its processes, accelerate research analyst productivity, and increase the utilization of e-resources. The Research Services team is now able to become more proactive and to provide anticipatory intelligence support to business development.
Leading labor and employment law firm Ogletree Deakins offers a web application called “O-D Comply” to clients on a subscription basis. O-D Comply addresses employers’ needs for legal updates and compliant forms, letters and documents. The legacy application had a dated user interface and was not addressing the firm’s business objectives.
Mind-Alliance conducted a thorough analysis of the as-is O-D Comply application. We interviewed users to study their goals, then redesigned the user flows and the user experience of the application. Our design made the application easier to use and supportive of new kinds of subscriptions. It also reduces the time it takes Ogletree Deakins attorneys to update law summaries and template documents.
The KM Team in the Directorate General/Legal at the European Central Bank (ECB) receives research requests from attorneys. In response, the KM Team conducts research and produces “KM Notes” that consolidate and deepen legal information about topics of importance to DG/L lawyers. This process needed to be better understood and documented to facilitate improvements.
Mind-Alliance delivered a knowledge management tutorial on collaborative intelligence -- the synergistic integration of machine and human capabilities -- as a key enabler of an effective knowledge organization. Then Mind-Alliance facilitated an “Idealized Design” exercise about how the KM Note process could work in an ideal world. KM Team members and attorneys asked questions and made suggestions about each part of the KM Note process. This equipped the leadership of the KM Team with insights into immediate improvements they could make to the KM Note process.
Mind-Alliance Systems, LLC helps law firms and legal departments enhance their business development research, knowledge management, and data management capabilities. Mind-Alliance has a 10+ year track record, a strong team with deep domain expertise, and is trusted by global law firms and legal departments. Our executive team collectively has decades of extensive experience in providing intelligence and business research support to professional services firms, governments, think-tanks and global companies, and has published and edited works from government agency collaboration methodologies to the semantics and ontology of business knowledge.
- This article briefly examines cross-selling fundamentals and complexities. It describes how leading law firms are harnessing technology to gain better… Read More
- In their quest to gain a competitive edge, law firms increasingly expect Marketing Departments -- including their Business Development (BD)… Read More